Support > Support FAQ

Adapters

1. When will you have the Xbox 360 controller adapter available and how much?

Monitor

1. Why will my monitor not turn on?

compatibility

1. Will the Quasicade really work with the PlayStation 3 and the Nintendo Wii?

Availability

1. When will your product be available in my area, and if it is already, how do I get my hands on it?
2. I heard about a blow-out deal, how do I take advantage of these special prices?

Misc

1. What's the difference between the units?
2. What is MAME(tm) and how does it work?
3. Where can I get more warranty info?


Quasicon

1. The Quasicon 2P control panel does not work with my PlayStation 2. How do I get it to work?

A: When you have your control panel plugged in correctly using the PS2 adapters, the Quasicon 2P control panel's legend box should light up. DO NOT USE THE USB ADAPTERS FOR THE PS2—IT WILL NOT WORK. If the lights are dim, this means there may be something wrong with your PS2. If the lights are bright, you may have plugged your controller adapters in incorrectly. If you are still experiencing difficulty, please call us toll free at 888-400-5774. Support hours are 9 AM - 5 PM Eastern Standard Time.

2. The Quasicon 2P control panel seems to be sticking to the right or left, or the buttons are not responsive.

A: If it is a brand new Quasicon, please make sure all of your connections are correct. If all the connections are correct, please make sure the video game console is turned on and is not malfunctioning in any way outside normal use. If problems still persist, please don't hesitate to call us at 888-400-5774. Support hours are 9 AM - 5 PM Eastern Standard Time.

3. Can I purchase 1 or 2 player control panels direct from Quasimoto?

A: Yes. We have a full line of refurbished and new controllers for disabled persons and enthusiasts who have either built their own arcade machines or want to play with a retro-type feel, without sacrificing next generation consoles.


Adapters

1. When will you have the Xbox 360 controller adapter available and how much?

A: The Xbox 360 controller design has a security chip that prevents unlicensed manufacturers from creating peripherals for the Microsoft Xbox 360. We expect to have a controller ready by the beginning of 2007 and we don't know what the final price will be on the adapter. Quasimoto provides adapters for many different consoles free to purchasers of any Quasicade the entire Quasimoto product line.


Monitor

1. Why will my monitor not turn on?

A: Make sure the monitor is plugged into the powerstrip and the powerstrip is connected to the wall outlet.

Compatibility

1. Will the Quasicade really work with the PlayStation 3 and the Nintendo Wii?

A: Yes. The Quasicade is designed to be backwards and forwards compatible with retro generation, as well as next generation systems, Sony and Nintendo have also followed this popular trend allowing its products to work with previous generation peripherals, making it possible for the Quasicade to work with the newer systems.


Availability

1. When will your product be available in my area, and if it is already, how do I get my hands on it?

A: The easy answer to this is the Quasicade is most likely available in your area already. If it's not, give us a call and we'll help you out! Our toll free number is 888-400-5774.

2. I heard about a blow-out deal, how do I take advantage of these special prices?

A: Act fast. Quasimoto rarely sells direct to the public. The best way to get in on these deals are to visit community sites. We typically will release this information first to the community of retro gamers.


Misc

1. What's the difference between the units?

A: A lot. Please look around quasimoto.com and see for yourself how a Quasicade HD towers over previous generation Quasicades!

2. What is MAME(tm) and how does it work?

A: MAME stands for Multiple Arcade Machine Emulator. It's a program that allows gamers to play retro games, as well as previous generation titles. To find out more about MAME(tm), visit www.mame.net or download our MAME setup guide. Quasicades are fully compatible with emulators such as MAME(tm), though we don't endorse illegal use of ROMs or profiting through the MAME(tm) project.

3. Where can I get more warranty info?

A: Click Here to download a copy of our warranty information in PDF format.







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